Video Reviews — Real Customers. Real Videos. On Your Website.
We set up a branded page where customers can record a 1-minute video, leave audio, write their experience, or upload — no app, no login. For unhappy customers, we set up a separate private feedback page so their complaint comes to you, not Google. You choose one or both. We embed everything on your website. 100% Done For You.
⚠️ The Trust Problem Every Local Business Faces
Text Reviews Are Not Enough Anymore
Text reviews feel anonymous
Anyone can type a review. Visitors are increasingly skeptical of text-only testimonials — they want to see a real face and hear a real voice.
One bad review can be devastating
An unhappy customer with nowhere to vent goes straight to Google. A single 1-star review can cost you dozens of future customers before you even know it happened.
Your website doesn't build trust fast enough
Visitors land on your website and see stock photos and marketing copy. There's no social proof. Nothing that proves real customers love you. They leave.
Happy customers stay silent
Satisfied customers rarely leave reviews on their own. Without a simple, frictionless way to share their experience, their positive feedback never becomes public.
What We Set Up For You
Three Things — You Can Choose One or All
You can choose just the video testimonial collection, just the private feedback page, or all three together. Each is a standalone service — take what your business needs. All 100% Done For You. No platform to log into, no code to touch, no settings to manage.
Video Testimonial Collection
We create a branded page where your happy customers can record a 1-minute video, leave audio, write their experience, or upload a file — all from their phone or laptop, no app or login needed. You share one simple link after every appointment or sale. The best submissions are automatically embedded in a video showcase widget on your website, building real social proof for every new visitor who lands on your site.
Private Feedback Page
We create a separate branded page for customers who had a less-than-perfect experience. Instead of heading straight to Google to leave a 1-star review, they land here — where they can record a video, leave audio, give a star rating, or write directly to you. Everything comes to you privately. You get to resolve the issue before it ever becomes a public complaint.
Video Showcase Widget on Your Website
We take the best video testimonials collected and embed them in a branded showcase widget directly on your website — mobile optimised, automatically updated, and fully Done For You. Every new testimonial submitted gets added to the widget with zero effort from you. Visitors see real customers talking about your business the moment they land on your site.
🔧 How We Deliver It
Two Ways to Get Set Up — You Choose
Once you've chosen Video Testimonials, Private Feedback, or both — you then choose how the process is delivered to your customers. We handle all the technical work for either option.
Option 1
We Provide the Hosted Link
We create and host everything on our infrastructure. We send you a simple link to share with your customers. It's fully branded to your business (your logo, name, colours), but the URL will be on our domain.
- ✅ Fastest setup — live within 24–48 hours
- ✅ Fully branded to your business
- ✅ You just share one link — nothing else to manage
- ✅ Ideal for businesses that want to start quickly
- ⚪ URL is on our domain, not yours
Option 2
Fully Embedded on Your Website
We embed the entire video collection and feedback process directly onto your website. Every step your customer sees — from recording their video to submitting feedback — shows your URL and your branding throughout. Their experience never leaves your website.
- ✅ Your domain and URL throughout every step
- ✅ Seamless brand experience for your customers
- ✅ Builds trust — customers stay on your website
- ✅ Video showcase widget also embedded on your site
- ✅ 100% Done For You — we handle all embedding
💬 Not sure which option suits you? We'll recommend the right setup on your free call — based on your website, your business, and how you interact with customers.
How It Works in Practice
Simple for You. Even Simpler for Your Customers.
Once we set everything up, the process for collecting video testimonials couldn't be easier. Your customer gets a link → records a 1-minute video → submits. It appears on your website automatically. Need longer videos? We offer custom plans for extended video duration — just ask on your free call.
Discovery Call
We learn about your business, your customers, and what kind of testimonials would be most powerful for your website and reputation.
We Build Your Pages
Our team creates your branded video testimonial collection page and your private feedback page — fully customised to your business. No effort required from you.
We Embed the Widget
We install the video showcase widget directly on your website — handling all the technical embedding so you don't have to. We test across all devices.
You Share the Link
After every customer interaction — appointment, service, sale — you (or your team) share the testimonial page link. Customers click, record, and submit. New video testimonials start appearing on your website automatically.
🛡️ The private feedback page runs in parallel — quietly protecting your Google rating by giving unhappy customers a direct channel to you instead of to the world.
Features
Everything Included — No Hidden Extras
Every part of this service is Done For You. Here's what's covered.
Works on Any Device
Customers can record and submit video testimonials from their phone, tablet, or desktop — no app, no login, no friction. The simpler it is, the more responses you get.
Fully Branded to Your Business
Your video testimonial page and widget are customised with your business name, logo, colours, and messaging — so it looks like a professional part of your brand.
One Simple Link to Share
After every service or sale, you share a single link with your customer. They click, record a short video, and submit. That's it. No complicated process for them or for you.
We Embed It — You Don't Touch Code
We handle the entire technical setup of embedding your video widget on your website. You don't touch a single line of code. We install it, test it, and make sure it looks perfect.
Reputation Protection Built In
The private feedback page runs alongside the video collection page — quietly catching unhappy customers before they post publicly, giving you the chance to make things right first.
Builds Social Proof Over Time
Every new video testimonial is another piece of social proof on your website. As more customers submit, your website becomes a powerful trust-building machine — working for you 24/7.
Pricing
Video Reviews — Included in Elite or Add-On from $99/mo
Everything set up Done For You — testimonial page, private feedback page, and website embedding all included.
Add-On
- ✅ Branded video testimonial page
- ✅ Private feedback page setup
- ✅ Video showcase widget
- ✅ Embedded on your website (included)
- ✅ Mobile optimised
- ✅ No coding required from you
Elite & Authority Plans
- ✅ Everything in the add-on
- ✅ Included in Elite ($399/mo)
- ✅ Included in Authority (custom)
- ✅ Bundled with full GBP management
- ✅ Full Done For You service
- ✅ Website embedding included
FAQ
Frequently Asked Questions
Also Available
Want to Generate Even More Reviews?
Video Reviews collects testimonials and protects your reputation. If you also want to automatically send email + SMS review requests to every customer after every visit, Review Autopilot is the perfect companion service.