Strategies for Getting More Google My Business Reviews is very use full topic In this digital age, almost 90 percent of people read online reviews before making a purchase or getting a service. People trust what other people say about you more than what you say about your business. These reviews can change people’s opinions about a business. Among all the review platforms Google My Business Reviews is the most accessed and trusted one. Keeping in view the importance of the reviews you must know Getting more Google My Business reviews is essential for improving your business’s online reputation and visibility. Here are strategies you can follow to get more reviews from the customers. Moreover, you will also get to know how to make the process easy for the customers.
Provide Excellent Services For Google My Business Reviews
The first step toward getting a positive review is providing your customers with quality services. Make your products or services unmatchable. Your exceptional service and courteous behavior will encourage your customers to leave a review voluntarily.
Face-to-face Request
There is nothing more genuine than a face-to-face request for feedback. Train your team to make persuasive interactions, ask satisfied customers for a review, and encourage them to share their experiences online. Also, provide them with a short URL or QR code to make the process easy.
Make It Look Easy
Strategies for Getting More Google My Business Reviews leave good impact on customer. Most of the customers don’t leave a review just because of the whole process they have to follow. What you can do is provide them with a direct link to the platform. Use link shorteners to make your platform link short. You can also provide your online address in the form of a QR code. There are many link shorteners and QR code generators available online.
Send Follow Up Email
After making a successful transaction, send your customer a thank you email and ask about their experience. Make it personalized and show that you are genuinely concerned. At the end of the email provide your short review platform link, and request customer to submit their feedback here.
Use Social Media
Turn commendable reviews into interactive social media post and upload them on your social media accounts. It will encourage your followers to play their part. Make sure theme and color scheme of the account matches your brand identity. You can also create a hashtag and start a contest, announcing the discounts for the winners.
Add a Link to Your Email Signature
We often send emails to our customers to make queries or sending information, and usually it ends with a signature. It will be quite helpful for the customers if you provide them a short link to your Google My Business Profile with that signature. It will give them handy access to the platform, increasing your chance of getting reviewed.
Monitor and Respond to Reviews
Along with providing exceptional services, it is also suggested to keep an eye on the reviews. Reply to the reviews timely. Write a courteous and personalized thank you note to the positive reviewers. In case of negative reviews, keep your emotions aside. Handle them professionally and constructively. Be empathetic and provide the reviewers with the solutions to their problems. It will show your credibility and trustworthiness to the readers, creating a loyal customer community.
Bring Positive Reviews in Spotlight
Positive reviews work as a catalyst in the process of getting success in online business. You must showcase your positive feedback on your business website as a celebration.
Remember to be genuine while asking for the reviews. Make it transparent and avoid offering incentives. Otherwise, it will be unethical and unfair. It can also damage your business’s reputations. But implementing these strategies can increase your business’s online visibility, credibility, and customer base